A cleaning vendor at an HOA isn't really working for a building — they're working in front of an audience. Residents see the lobby every morning. They notice the pool deck on Saturday. They walk past the gym on the way to work and form an opinion about the board.
When the cleaning is good, no one says anything. When it's not, the emails start, the Facebook group lights up, and the next board meeting takes an extra hour.
White Square USA works with HOA boards, condo associations, and community managers across Miami, Hollywood, Fort Lauderdale, Aventura, Hallandale Beach, and surrounding communities. This page covers the kinds of communities we serve, what boards typically care about, and the documentation we can prepare to make vendor evaluation easier.
Bringing a new cleaning proposal to your next board meeting? Schedule a walkthrough and we'll prepare a written scope, monthly price, and service notes you can include in the board packet.
What HOA boards should expect from a cleaning vendor
Residential communities run on a different rhythm than commercial buildings. The cleaning team is often visible. The work is judged daily by people who live there. The contract has to be approved by a volunteer board with limited time and clear fiduciary responsibilities.
Boards that have been through a few vendors usually want the same things:
- A scope and schedule the board can actually read and approve
- Predictable monthly pricing with no mid-year surprises
- A consistent crew that residents start to recognize
- Clean documentation when the management company or auditor asks for it
- A vendor that communicates with the property manager and, when needed, with the board
- Flexibility to scale up or down for season, hurricane prep, or special events
A vendor that can do those six things well is rare. That's the bar we're trying to clear on every account.
Communities we serve
Our HOA work covers a range of community types:
Each community type has its own quirks, and the scope should reflect that. We don't run the same checklist on a 30-unit townhome HOA that we'd run on a 400-unit oceanfront condo tower.
What we clean in HOA and condo communities
Common-area scope typically includes:
- Clubhouse and community rooms — floors, restrooms, kitchens, post-event reset
- Lobbies and main entrances — floors, glass, mats, mailbox area
- Hallways and corridors — vacuuming, mopping, baseboards, light fixtures
- Elevators — interiors, panels, mirrors, tracks, cab floors
- Fitness centers and gyms — equipment wipe-downs, mirrors, floors, gym restrooms
- Pool decks and pool restrooms — debris, restroom sanitizing, restocking, periodic deep cleans
- Mailrooms and package rooms — high-touch surfaces, organization
- Trash rooms, chutes, and recycling areas — sanitizing and deodorizing
- Stairwells and emergency exits — sweeping, mopping, handrails
- Parking garages and breezeways — sweeping, debris removal, stairwell maintenance
- Pet relief stations and dog parks — sanitizing and bag restocking
- Management offices and board meeting rooms — full janitorial
Pool maintenance and landscaping are typically separate scopes — we coordinate with those vendors but don't replace them.
Want a proposal you can present at the next board meeting? Request a free walkthrough and we'll provide a written scope, frequency, and monthly price.
South Florida realities the scope should account for
These aren't add-ons we tack on at the end. They're things to think through when the scope is being written.
Working with boards and community managers
Most board members are volunteers with day jobs. Our process is built so the board doesn't have to micromanage anything.
One point of contact. Day-to-day communication runs through the property manager or designated board member, with a single account manager on our side.
Scope and pricing in writing. Every proposal includes a written scope, frequency, monthly price, and a list of exclusions. Easy to vote on, easy to revisit at renewal.
Service notes. We keep records of work performed so the management company and the board have something to reference.
Resident concerns. When a resident reports a cleaning issue through the management company, we receive it through the same channel and address it on the next service visit. We don't engage residents directly unless the management company asks us to.
Board support. For larger HOA accounts, we can support the board or management team with documentation, service notes, and walkthrough summaries when those are helpful for meetings or annual reviews.
What we can prepare for board review
When a board is evaluating proposals, the documentation matters almost as much as the price. For HOA and condo accounts, we can put together:
- Written scope of work — task list, frequency, and exclusions
- Cleaning frequency by area — daily, weekly, monthly breakdown
- Monthly pricing — fixed, with add-on rates listed separately
- Insurance documentation — Certificate of Insurance available when required for the account
- Service checklist — what gets done on each visit
- Walkthrough notes — observations from our site visit, with recommendations
- References — available on request, where appropriate
If the board needs a specific format, ask. Most management companies have a preferred way of seeing proposals.
South Florida service areas
We work with HOA boards, condo associations, and community managers across:
Whether the community is a 30-unit townhome HOA or a 400-unit oceanfront condo, the scope and approach scale to fit.
The best way to evaluate any vendor is to walk the property with them. Schedule a walkthrough and we'll come prepared with notes the board can use either way.
Frequently asked questions
How is HOA cleaning priced?
Flat monthly, based on common-area square footage, scope, and frequency. We do a free walkthrough first, then send a fixed monthly quote the board can review. Special projects are quoted separately.
Do you clean HOA common areas in Miami, Hallandale Beach, and nearby communities?
Yes. Our service area includes Miami-Dade and Broward — Aventura, Sunny Isles, Hallandale Beach, Hollywood, Fort Lauderdale, and surrounding cities are part of regular coverage.
What contract terms are typical for an HOA?
Most boards prefer an annual contract with a 30-day cancellation clause. Month-to-month is available, but most communities want stability across budget cycles.
Can the contract scale up or down for seasonal occupancy?
Yes. Many of our HOA contracts have higher frequency in season and lighter frequency during summer. We can build that in from the start so it doesn't require an amendment later.
Do you handle hurricane prep and post-storm cleanup?
This may be available depending on location, scope, and crew capacity at the time. It's usually quoted separately from the recurring contract.
Do you provide your own supplies?
Yes. Cleaning supplies, paper products, and equipment can be included or itemized depending on what the board prefers.
Schedule a free walkthrough
The clearest way for a board to evaluate White Square USA is a walkthrough of the property. We'll look at the common areas, talk through what the community needs, and send a written proposal with monthly pricing the board can review at the next meeting.

